Terms & Conditions
Shipping
Processing & Dispatch time -The time I need to prepare an order for shipping varies. For details, see individual items.
DISPATCH TIME-on av. 2 working days.Please message me if you have an urgent timescale, and we will work to get items to you within your timescale.
UNLESS OTHERWISE REQUESTED. PARCELS WILL BE SENT VIA ROYAL MAIL, SIGNED FOR, 2ND CLASS. DELIVERY APROX 3-5 DAYS.
NEXT DAY SPECIAL DELIVERY IN UK CAN BE PROVIDED AS A SHIPPING OPTION.PLEASE MESSAGE IF NOT PROVIDED IN LISTING.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options:
- Pay with Visa
- Pay with Master Card
- Pay with American Express
- Pay with Discover
- Pay with PayPal
- Buy with Apple Pay
- Pay with Sofort
- Pay with iDeal
- Accepts Etsy gift cards
WONKEY DONKEY BAZAAR keeps your payment information secure.
You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘PayNow’. Once this transaction is complete, you will then return to . Alternatively you can make the payment into our Paypal account: veleda777@yahoo.co.uk(with order number as a reference).Payments are accepted by most of the debit/credit card..Payment can be made via debit/credit card by calling our main office on +44 (0) 1873 856939
Payment by cash is only accepted for customers collecting from our main office, upon arrangement.
Returns
You may cancel an order from your account before it is shipped. Please note that if the item is made-to-measure you may only be able to cancel the order before it is shipped provided that the garment hasn't been altered yet.
If you receive an item and wish to return it you must inform the seller AS SOON AS POSSIBLE-witihn 7 days of receiving the item.
14 DAYS RETURN WINDOW.
THE BUYER PAYS POSTAGE ON ANY RETURNS.
- within 7 days of receiving the item or within 7 days of making the purchase (whichever is longer)
- within 28 days if the item becomes faulty
Return policy
After receiving the item, cancel the purchase within
Return postage
-PLEASE NOTIFY WITHIN 7DAYS /ASAP
14 days return window days Maximum
Buyer pays return postage
The buyer is responsible for return postage costs.
Payment Returns & Exchanges
PLEASE ENSURE THAT YOU HAVE CHECKED MEASUREMENTS IN LISTING DETAILS AGAINST YOUR OWN MEASUREMENTS.-BEFORE ORDERING, TO MINIMISE INCONVENIENCE TO BOTH SELLER & CUSTOMER.
You may cancel an order from your account before it is shipped. Please note that if the item is made-to-measure you may only be able to cancel the order before it is shipped provided that the garment hasn't been altered yet.
If you receive an item and wish to return it you must inform the seller: THE BUYER PAYS POSTAGE ON ANY RETURNS. - within 7 days of receiving the item or within 7 days of making the purchase (whichever is longer) - within 28 days if the item becomes faulty
THE BUYER PAYS POSTAGE ON ANY RETURNS. The seller will then provide you instructions on how to return your item.
RETURNS ADDRESS IS PROVIDED ON PACKAGE & ENCOSED FLYER.(BACK).
WONKEY DONKEY BAZAAR
210 UNDERHILL CRESCENT
ABERGAVENNY. MONMOUTHSHIRE.
NO76DU
Return postage is your responsibility unless the item is incorrect or faulty, in which case the seller will refund the postage. Please note that the seller may refuse a refund if the garment as been made according to your precise measurements ie) made-to-measure.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy policy
I will only use your shipping and billing address, and contact information
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)